Terms and Conditions
K&M Removals
At K&M Removals, we pride ourselves on being the leading provider of premium removal services in Canberra.
At KM Removals, our strength lies in our team. We are a group of dedicated, experienced, and professional movers who are passionate about what we do. Every member of our team is carefully selected, trained, and committed to delivering the highest standards of service to our clients.
- Experienced Professionals: Our team members bring years of industry experience, ensuring that your belongings are handled with the utmost care and efficiency. We are experts in both residential and commercial removals.
- Customer-Focused: We believe in going above and beyond for our clients. From the initial consultation to the final delivery, our team is here to support you every step of the way. Your satisfaction is our priority.
- Reliable and Trustworthy: Trust is essential when it comes to moving your valuable possessions. Our team is fully vetted, and we pride ourselves on our reputation for reliability, punctuality, and professionalism.
Whether you are moving locally or across the country, you can count on our team to make your move stress-free and seamless.
These Terms and Conditions ("Terms") govern your use of the services provided by KM Removals ("we," "us," or "our"). By booking our services, you agree to be bound by these Terms.
1. Booking and Payment
- Quotations: All quotations provided by us are valid for 30 days unless stated otherwise. Our quotes are based on the information provided at the time of the inquiry. Any changes in the scope of work, such as additional items or services, may result in additional charges.
- Deposits: A deposit may be required to secure your booking. The deposit amount and due date will be specified at the time of booking.
- Payment: Full payment is required upon completion of the service unless otherwise agreed in writing. We accept payment by cash, credit card, or bank transfer.
3. Liability
- Damage and Loss: While we take the utmost care in handling your belongings, KM Removals is not liable for damage or loss to items that are not properly packed by our team, fragile items without adequate protection, or any items of significant value not disclosed to us in advance.
- Insurance: We offer basic transit insurance for your belongings. Additional coverage can be arranged upon request for an extra fee.
4. Client Responsibilities
- Access: You are responsible for ensuring that there is adequate access to both the pickup and delivery locations. Any delays caused by restricted access may result in additional charges.
- Packing: If you are packing your belongings yourself, please ensure all items are securely packed and labeled. We are not responsible for damage to items that are not packed by our team.
5. Complaints and Disputes
- Complaints: If you have any concerns about our service, please contact us within 48 hours of the service completion. We will investigate and work to resolve any issues promptly.
- Dispute Resolution: In the event of a dispute that cannot be resolved amicably, the matter may be referred to an independent arbitration service or pursued in accordance with applicable laws.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of [Your Country/State].
7. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the new Terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:0431469073
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